Easy Onboarding. Expert Support.
Whether you're starting from scratch or switching systems, we make setup simple and stress-free.
Get started in a day
Typical forms (15–20) created in just a few hours
Minimal training needed
30-minute manager intro session
Self-service support
Help videos, live chat, and downloadable guides
Tailored to your service
Built to reflect your existing workflows
Out-of-the-box ready
Pre-loaded with CQC and CIW-compliant forms here
We’ll walk your team through the system live, so you feel confident from day one
Guided walkthroughs
Put time back where it matters most – with the young people in your care
UK-Based Support that Understands and Cares
Real people, real knowledge – Based in the UK with care experience
Responsive team – Quick to act on feedback and requests
Dedicated account manager – Your single point of contact
Friendly help whenever you need it – From onboarding to ongoing success
Onboarding Q&A
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Most teams are up and running within a day. We'll set up your core forms and give you everything you need to begin recording straight away.
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Only a short session for managers – most users find the system easy and intuitive with little extra help.
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Not at all. If you can use email or a smartphone, you can use MyLifePlan.
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Yes. MyLifePlan is built to adapt to your workflows, not the other way around. We can take most of your existing forms and have them set-up in a day.
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Ongoing access to support, training resources, and your dedicated account manager.
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Absolutely. MyLifePlan includes compliant templates and full audit trails that support CQC and CIW standards.tem description
About Us
A digital solution built for care, with care.
Lumin Solutions was founded specifically to meet the digital needs of the childcare sector. Our journey began when a youth care provider approached a group of software experts to co-create a platform designed around the realities of care delivery.
As a small, UK-based company, we combine software expertise with a genuine passion for harnessing digital opportunities to further improve outcomes in care. We’re not a large corporation — we’re partners who share your values and work alongside you with friendly, personal service.
